6 Hidden Costs in Your Accounts Payable Workflow

Is your AP workflow process bogged down by paper? If you’re the head of an accounting department, controller or a CFO, the first place to start your process automation journey is by looking at your accounts payable workflow.  How to Use Digital Workflows to Create a Paperless Office can provide some tips to start your journey.

 

Digital Document Solutions Help Car Dealerships Solve 6 Key Challenges

Car dealerships face a particularly challenging set of business challenges – challenges that an enterprise document management system can help solve.  Digital document solutions should be an integral part of the information management infrastructure for any forward-looking car dealership. 

 

5 Tips for Successful Content Management Implementation

The only constant, the saying goes, is change. In your constant efforts to improve and grow your business, you will need to change business processes, continually upgrade your products, automate with technology, and keep your employees and customers happy. Change management is a key consideration in the acceptance of an enterprise content management implementation, because implementing an enterprise content management system involves a change in business processes.

 

5 Predictions for 2017 About ECM and the Future of Digital Documents

According to the industry association AIIM, in the past 20 years, we’ve been through 3 distinct eras in the evolution of digital documents and the content management “sweet space” – the intersection of People, Processes, and Technology. 

 

How To Eliminate Paperwork With Document Management Software

A routine purchase shouldn’t generate a lot of paperwork and require much back-and-forth over email. But in organizations without enterprise document management software, that’s often the case today.

 

12 Tips to Jump Start the Journey to Paperless Processes

Paper is all around us.  It slows our processes, creates frustrations for our customers and business partners, and it extracts a toll on the environment.  

Despite all of the advantages of paperless processes, many organizations struggle with taking the first step.  Where should you start on your paperless journey?  Who should lead your paperless efforts?

AIIM, the leading association for the content and document management industry, offers these 12 recommendations.

 

 

ISO 9001 Certification Expiring? Focus on Digitizing Document Processes

ISO 9001 certification -- technically ISO 9001:2008 AND ISO 9001:2015 -- is a must-have for most manufacturing and service companies.  There are now over one million companies and organizations in over 170 countries certified to ISO 9001.  ISO 9001 certification is increasingly required in subcontracts, especially by European multinationals.

There are a wide variety of business advantages to ISO 9001 certification. 

 

6 Reasons Why Effective Customer Information Management is Critical

Most organizations have in place a “CRM” or Customer Relationship Management system.  A CRM solution is used to track customer information, customer documents, relationships, and potential deals.  However, when organizations implement these systems, they often neglect a key issue – how to manage and organize the actual customer documents that flow through a CRM system – the raw material that actual creates value

 

ECM vs. Free File Sharing Services: Understanding the Critical Differences

“Why would I pay for something I can get for free?”

Ever found yourself saying that? Maybe it was for an online music-streaming service, which constantly interrupts your favorite playlist with commercials. Perhaps it was for a website membership, which you later found out entitles you to free shipping that would have saved you money in the long run. Often, paying for a service is actually a better decision than attempting to use the free model.

Digital document management is no different. A premium version with a cost attached to it is likely to be much more effective and user-friendly than a free version. Plus, if you aren’t factoring in the wasted time your employees spend on searching for documents and recreating lost files, you may not realize just how much a “free” software is costing your company.

With digital document management, you get what you pay for.

 

How Digital Document Management Improves Customer Service

From helping employees work faster to enabling entire businesses to do more with less, technology has numerous benefits.

So, why are some businesses refusing to tackle document management and implement digital workflows, and how is this refusal hurting customers?

 
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