Recently, Gartner released a report with executive perspectives on digital transformation. The report sheds light on how digital document management can contribute to company goals. The 2016 Gartner CEO and Senior Business Executive Survey is part of Gartner's research into CEO and C-level business executives’ concerns, priorities and attitudes regarding technology issues. For this annual survey, 396 responses were collected from leaders of large companies in over 30 countries, online and by phone.
These successful CEOs were interviewed during the fourth quarter of 2015 on their thoughts as digital initiatives become the focus of growth and business development. Not surprisingly, half of CEOs expect their industries to be substantially or unrecognizably transformed by digital.
Information management is crucial for organizations across nearly every industry. From Fortune 500 companies to medical offices, where and how you handle your documents matters. If you’re sticking to paper-based processes, you’re falling further behind and risking a lot.
Within many organizations, digital innovation is met with resistance. Changing habits is difficult and switching everything seems confusing, unnecessary, and a bad prioritization of funds. Shouldn’t all of that money should go somewhere more important?
Above all – won’t it be difficult to implement?
Actually, no. The transition from paper-based processes to the digital document storage and management solutions that are a core feature of enterprise content management (ECM) is much simpler and less expensive than you may think. In fact, if you’re holding out against the transition, you’re costing your organization money.
Here are five reasons why your refusal to adapt is not in your organization’s best interest.
The best way to truly succeed in business, regardless of your industry, is to put the customer at the center of all decisions so you can deliver the best possible results. It’s also important to keep your company moving forward in the most productive way possible. Fortunately, there’s a method to ensure both.
The method is called Lean principles. The core idea is to maximize customer value while minimizing waste. Simply, Lean means creating more value for customers with fewer resources. The ultimate goal is to provide perfect value to the customer through a value-creation process that has zero waste.
By adopting this method and integrating enterprise content management (ECM) solutions as a tool at your company, you’re poised to solve the waste issues that may be cutting into your bottom line, affecting your customer interactions or holding you back from greater business growth. With ECM, companies transform both cumbersome paper-based processes and disconnected digital information and processes into customer-centric, productivity-enhancing approaches that ensure success in the digital age.