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After a Disaster is Not the Time to Think About Data Recovery

By Thomas Schneck • October 12, 2017 at 7:00 PM

If your house was on fire, what would you save?

We’ve all had that question posed to us. Other than trash bags of hard currency, the answer is...

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1 Shocking Reason to Move Your Documents into the Cloud - You Won’t Believe What Happens Next

By DocuWare Team • August 18, 2017 at 2:40 PM

If your office still relies heavily on paper processes and physical file storage, you might want to close your eyes now. Our team had a mixture of...

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Customer Spotlight: How Home Run Auto Group Sharpened Its Competitive Edge

By Joan Honig • August 8, 2017 at 5:22 PM

Vehicle sales are plateauing and pretax profit margins remain flat. Successful dealerships use their financial resources in creative ways. For...

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Silos cripple your information management strategy; SaaS silos make it worse

By Thomas Schneck • August 3, 2017 at 5:15 PM

One can hardly tell the history of enterprise content management without quickly encountering “content silos” and their crippling impact upon an...

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The Uncomfortable E in Conversations about ECM Solutions

By Thomas Schneck • July 21, 2017 at 6:51 PM

There is a lot of uncomfortable conversation right now about the “ECM” term.

Truth be told, I find the conversation interesting because I have...

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AIIM Goes Officeless and Pivots Toward a Mobile Workforce

By John Mancini • June 29, 2017 at 5:00 PM

In the next year, AIIM likely won’t have any permanent offices.

Now, before the chattering class in the Twitterverse starts erupting with tweets...

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A Change Management Plan: Usually Easier Said than Done

By John Mancini • June 22, 2017 at 9:13 PM

In To Change Your Strategy, First Change How You Think Mark Bonchek and Barry Libert describe the core elements of an effective change management...

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Customer Spotlight: Moritz Car Dealership Drives Higher Profits

By Joan Honig • June 20, 2017 at 10:15 PM

Car dealerships spend a lot of time and money managing and filing all the documentation needed to sell, warranty and service vehicles. DocuWare...

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Which is Tougher? A Harvard “A” or a Process Improvement “A”?

By John Mancini • June 15, 2017 at 5:15 PM

According to the New York Times, “At Harvard a few years ago, a professor complained that the most common grade was an A-. He was quickly...

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Customer Spotlight: Mercy Medical Laboratory Experiences Better Service and Cash Flow

By Joan Honig • June 6, 2017 at 8:44 PM

Has your company struggled with order backlog, billing capacity and responsiveness to customer requests?  Mercy Medical Laboratory did, until they...

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