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Customer Spotlight: Mercy Medical Laboratory Experiences Better Service and Cash Flow

By Joan Honig • June 6, 2017 at 8:44 PM
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VCI_Web_150.jpgHas your company struggled with order backlog, billing capacity and responsiveness to customer requests?  Mercy Medical Laboratory did, until they implemented DocuWare to automate lab order management.

Learn how Mercy Medical’s document management implementation reduced the time-to-bill by one day, increased its billing capacity by $210,000 per day, reduced the backlog of lab orders to bill by half, and gave staff the ability to answer questions about an order instantaneously.

Read the full Mercy Medical Laboratory case study here. 


Is your organization bogged down by manual processes? Download our tip sheet that explores how to use digital workflows to create a paperless office. 

How to use Digital Workflows for Paperless Office

Topics: Cloud, Integration, Accounting and Finance, Team Productivity, Information Capture

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