In April we presented our CEIP program for improving the user-friendliness of DocuWare. This program is utilized by DocuWare to capture statistical data about how actual installations are operated, sending this data back to us on a regular basis. From the outset, we placed a great deal of emphasis on the transparency and anonymity of this program. At no time do we register user-related data, such as user name or email address. The type of data we are collecting is documented very clearly and can be viewed by anyone.