DocuWorld 2012 starts in less than a week with the theme “From Documents to Value.” Authorized DocuWare Partners will be in attandence from May 21 to 24, and DocuWare customers will participate from May 22 to 23. During the day, participants will benefit from lectures, plenary sessions, intensive workshops and training. The DocuWorld 2012 conference sessions, trainings and dinners all take place at the Hyatt Regency Grand Cypress in Orlando, Florida.

DocuWorld attendees can use the Twitter hashtag #docuworld during the conference. If you have questions or just want to share a highlight of the conference, be sure to tweet about it. We’re looking forward to seeing you there!

The destruction wrought by these events has spurred many organizations to review their business continuity and disaster recovery plans. It has also created an opportunity for businesses to assess how electronic document management can help protect one of their most important assets – information.

Despite the introduction of new technologies to the workplace, as much as 90% of the documents we handle each day are paper based. Unquestionably, paper documents are more susceptible to damage, loss, theft and destruction than their electronic counterparts. Capturing, storing and managing documents electronically can minimize your risks and place the information you need to jumpstart the disaster recovery process.

Sit down with your management team and hash out how you will react to a weather disaster, terrorist attack, etc. As part of the plan, think about where you will store your records. Create a detailed inventory list of your contacts, assets and financial records, and store them outside of your office. You can also store your data on a secure website, which gives you the ultimate flexibility in terms of accessing information 24/7.

Next, assign tasks to specific members of your team. Who is going to grab your external hard drives in the event of a flood? Who is going to be the lead client liaison for emailing customers and staying in touch? Who is going to be on top of job schedules/who does what when? Who is in charge of the phone tree?

Pass out the plan to employees or put it up on your website—it needs to available to everyone.

Read the feature article here.

Requirements: Mountaineer Insurance Group, a family-owned insurance agency serving West Virginia, wanted a document management solution that would reduce the amount of paper they were printing and the time they spent retrieving and managing their information. Additionally, they wanted to improve the visibility of policies whose signature pages had not yet been returned.

Solution: An Authorized DocuWare Partner worked with the management team at Mountaineer to map the agency’s current workflow. Once the base-line workflow was clearly established, an enhanced workflow was developed utilizing DocuWare and third party product, StapleWare.

“It was easy to compare the existing and proposed workflows to see how my entire company would benefit from DocuWare,” said Bob Boyle, owner and President of Mountaineer Insurance Group. “The new process would save paper, resources, and above all, time!”

Read the full case study here.

More detailed information can be found in our press release.

DocuWare’s success not only comes from our 20+ years of experience developing an industry leading application for document management and workflow, but from our Authorized DocuWare Partners (ADPs).

DocuWare carefully selects which companies can be an ADP.  Many of our ADPs are long established businesses that have 10, 20 or in some cases 50+ years of history.  They are not start-ups, or businesses created just to fill the current need of the SMB space. These are established businesses that have been in your communities for years and are well know. This is a benefit to you as you’ll be able to call on them as needed for support in the months and years to come.

With the longevity of our ADPs comes the fact that they also have the resources to meet the training and support requirements of being a DocuWare ADP.  Each DocuWare ADP is required to send to DocuWare’s Newburgh, NY headquarters a minimum of one individual for technical training to ensure proper configuration and support and one person to presales training to ensure that DocuWare can be configured to meet every company’s unique requirements.  Each ADP is then required to take ongoing training to retain this certification annually.

This training provides you with two companies (DocuWare and your ADP) that provide you with solutions as part of your daily business.

So, as you consider products and vendors, ask yourself, “Am I buying just a product or am I working with an industry professional that has invested in the solution and has my long term business interests in mind?”

“Continuing the company’s current initiative for growth and market development for the Americas, DocuWare is now reaching further into Canada with the creation of a new position of Sales Director for that country. Walter Miller will be filling this position effective immediately providing local support to DocuWare resellers in this country. He is located in Ottawa and brings over 18 years of experience in the copier channel with the last six years devoted to Document Management sales.”

Read the full press release.

Subscribe to the DocuWare Americas channel to get updates whenever new videos are posted.

Timeline streamlines the brand experience into a scrollable story. It allows administrators to craft that story in ways the old wall never would.

The trick is that building that story takes time and effort. So while administrators have until March 30 to make adjustments as to how their timeline will appear, it’s best to start now. Here’s five quick tips to get you started while still in preview mode:

Select a Cover Pic
The cover pic is the most visible change to a Timeline-enhanced brand page. It’s bold and big — 851 x 315 pixels, to be exact. Use every last pixel to be creative and demonstrate the vibrant nature of your business.

Remember the rules: Cover pics cannot contain contact information, calls to action or references to other Facebook features. Essentially this means administrators can no longer put an arrow pointing to the ‘like’ button to increase a fan base.

Arrange Applications and Customize Appearance
Custom applications used to be banished to a small list on the left of a page where they were hard to organize and harder to find. No longer. The new Facebook Timeline allows administrators to add up to 12 applications to a page and selects the first four to highlight front and center.

These highlighted applications take up some prime real estate and there is no reason not to capitalize on that fact. Administrators can customize the images for each app (beyond the photos and videos) by editing the settings for each individual application. New images need to be 111 pixels high by 74 pixels wide.

Pin the Most Important Content
Seems pinning is the latest rage, even on Facebook. Timeline allows administrators to “pin” certain content to the top of a page for up to seven days before it falls back into place. It’s a great feature to highlight specific content and, in turn, push down content you’d rather not have people see.

Get Visual with Content
Most research on Facebook suggests photos are more engaging than the traditional status update. So why not get more visual? The new Timeline increased the size of common photos and allows certain posts to stretch across the page.

If Facebook is going to allow page admins to extend an image all the way across the page, use it when the time is appropriate.

Go Back in Time
The milestone feature allows you to add items to your timeline that happened long before Mark Zuckerberg built Facebook.

Adding milestones may take some time, but the rich content it adds is worth it. Special tip: Opt out of publishing each milestone to the feed you don’t want to flood fans’ streams as you build your story.

New features include DocuWare CONNECT to Outlook, Version Management, other Connectors for integrating multifunction devices, and much more. In addition, DocuWare Mobile now supports additional Smartphones and tablets beyond the familiar Apple devices, such as Android, Windows Phone 7 and Blackberry 6 OS. Curious? Then check out the document “New Features in DW5. 1c Service Pack 1″ (PDF version – login required) to see what’s new and how to make the most of the new features in different work settings. Numerous screen shots also help illustrate the new options.

Current DocuWare customers can also access this information in our Knowledge Center.

Archive emails using the DocuWare menu shown directly in the email.

**It is recommended that you use a download manager to download this file because of the size. A download manager will re-download from where it stopped instead re-downloading from the beginning when a connection it broken. You can look for download managers in search engines like Google with the keywords “Free Download Manager.”