Has your organization recently implemented an enterprise content management (ECM) solution?
Before you celebrate, understand that now is when the real work begins. It’s time to configure and optimize the ECM solution. This is the stage when you put that plan into action, integrating ECM with your line-of-business applications, as well as your email system and mobile technology.
Many companies adopt enterprise content management (ECM) tools, but fail to fully integrate the technology with their existing systems, tools and workflows. As a result, they miss out on much of the technology’s full value.
A fully integrated ECM platform delivers important benefits for your organization, your employees and your bottom line.
Here are three aspects of ECM integration that improve efficiency and productivity:
Every organization faces constant pressure to become more efficient and do more with less. That need for efficiency often translates into exchanging documents at ever-increasing speed, thanks to everything from airmail to fax machines to email.
Now, the challenge is to maintain efficient workflows while accommodating a profusion of new information formats, such as email, electronic documents, spreadsheets and databases.
Consumerization, cloud and mobile technology, the Internet of Things — these three disruptors are increasing the possibility that information chaos could sweep through your organization, according to John Mancini. For companies without document management solutions in place, it’s increasingly difficult to remain competitive.
“I think we’re in an environment where there are going to be a lot of winners and losers that are unexpected,” he says. “That disruption is going to affect a lot of organizations, and that’s why they have to take these technology issues seriously.”
Fires break out all the time, and paper documents burn well. If all of your information suddenly went up in smoke, chances are good that you’d soon go out of business.
Creating redundant copies of paper documents is prohibitively expensive, but you can’t afford to operate without a backup. That’s why an electronic document management system is the best option for protecting your business information in the event of a natural disaster, cyber attack or other data loss.
Every day more and more information flows into your organization — everything from invoices and payments to emails, documents and social media data. Unless you have a good document management system in place, all of that information gets stored in disparate systems and locations. As a result, the ever-increasing flow of information becomes less usable and takes longer to find.