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Customer Appreciation Week 2018 – Marketing Personal S.A. Proves that Improving Efficiency Never Goes Out of Style with DocuWare

By Nicole Smajda • June 6, 2018 at 2:00 PM

DocuWare’s first annual Customer Appreciation Week is still going strong! While we know July 19 is the next official Get to Know Your Customer...

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7 Features of Employee Management Solutions that Optimize Business Value

By Thomas Schneck • May 3, 2018 at 4:58 PM

HR processes are at the heart of a host of a series of challenges facing organizations – strategic challenges that are both related to business...

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Customer Spotlight: Moritz Car Dealership Drives Higher Profits

By Joan Honig • June 20, 2017 at 10:15 PM

Car dealerships spend a lot of time and money managing and filing all the documentation needed to sell, warranty and service vehicles. DocuWare...

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Which is Tougher? A Harvard “A” or a Process Improvement “A”?

By John Mancini • June 15, 2017 at 5:15 PM

According to the New York Times, “At Harvard a few years ago, a professor complained that the most common grade was an A-. He was quickly...

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Customer Spotlight: Mercy Medical Laboratory Experiences Better Service and Cash Flow

By Joan Honig • June 6, 2017 at 8:44 PM

Has your company struggled with order backlog, billing capacity and responsiveness to customer requests?  Mercy Medical Laboratory did, until they...

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Customer Relationship Management

6 Reasons Why Effective Customer Information Management is Critical

By Thomas Schneck • November 17, 2016 at 7:30 AM

Most organizations have in place a “CRM” or Customer Relationship Management system.  A CRM solution is used to track customer information,...

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How Digital Document Management Improves Customer Service

By Thomas Schneck • March 29, 2016 at 8:30 AM

From helping employees work faster to enabling entire businesses to do more with less, technology has numerous benefits.

So, why are some...

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Secrets Of ‘Does Everything’ Enterprise Document Management Software

By Thomas Schneck • September 4, 2015 at 5:17 PM

If you’re an enterprise company, you may have come to the point where you realize the need to change how your employees handle documents inside...

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5 Innovations That Are Changing Document Management

By Thomas Schneck • July 29, 2015 at 11:05 PM
When you’re choosing a document management solution, it’s hard to know which features and functionality are going to be most relevant for your...
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Mortgage Firm Boosts Capacity And Cuts Costs Using Electronic Document Management

By Thomas Schneck • April 9, 2015 at 3:07 PM

Mann Mortgage processes loans at three locations, but retains all associated documents at its central office. Each center receives up to 20 files...

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