How Digital Document Management Improves Customer Service

From helping employees work faster to enabling entire businesses to do more with less, technology has numerous benefits.

So, why are some businesses refusing to tackle document management and implement digital workflows, and how is this refusal hurting customers?

 

Secrets Of ‘Does Everything’ Enterprise Document Management Software

If you’re an enterprise company, you may have come to the point where you realize the need to change how your employees handle documents inside your organization and how your customers receive documents outside of it.

 

5 Innovations That Are Changing Document Management

When you’re choosing a document management solution, it’s hard to know which features and functionality are going to be most relevant for your business. While every business has different requirements, it’s important to choose a solution that evolves with your needs and accommodates future technology. Innovations in Document Management
 

Mortgage Firm Boosts Capacity And Cuts Costs Using Electronic Document Management

Mann Mortgage processes loans at three locations, but retains all associated documents at its central office. Each center receives up to 20 files a day consisting of over 300 pages each. Every file must be sent to the home office for filing and processing. 

Before adopting digital document processing, stark workflow and cost inefficiencies existed. Specifically:

 

How Smarter Document Management Eased IKEA’s Growing Pains

Do endless paper piles, backed up invoices and constant trips to the post office sound familiar?

If so, you aren’t alone. Every day, businesses suffer from ineffective document management. That includes the big players, too.

Take IKEA Austria, for example. A highly successful and rapidly growing organization, IKEA struggled to efficiently process its formidable paperwork, including employee payroll, invoices and credit notes.

 

Intelligent Indexing: Worldwide Success for DocuWare Innovation

The dream of automatic document storage is becoming reality for more and more users - thanks to Intelligent Indexing by DocuWare. This innovation was introduced mid of 2013 and already nearly 200 customers are processing over 360,000 documents per month. And with each document stored, the system gets smarter and smarter. How does it work?

 

5 Common Inefficiencies SMBs Could Overcome With Document Management

In today’s competitive marketplace, small and medium-sized businesses (SMBs) are always looking for ways to accomplish more work without the expense of hiring more people or paying overtime. 

Improving efficiency is one of the best ways for SMBs to drive profits and stay ahead of the competition, and poor document management should be one of your first targets. 

Here are five common inefficiencies that SMBs could overcome with an effective document management system

 

Take Your Process Efficiency To The Next Level With Intelligent Indexing


Does this sound familiar? A paper invoice arrives in your accounting department and an employee quickly scans it into the computer, using OCR to capture the full text of the document.

This technology is still used in many document management systems, but leaves much to be desired in terms of process efficiency. Before your team processes the electronic invoice for payment, an employee would still need to manually enter data into several indexing fields. 

 

5 Ways To Maximize Document Management ROI

Any time you make an investment that allows you to reduce daily expenses, the benefits accrue day after day, whether you’re putting new insulation in your home to lower utility costs or implementing new technology to increase your company’s efficiency. 

Document management software offers time and cost savings in a variety of daily applications. But where should you focus first to achieve the best return on investment (ROI)? Here are five specific areas where document management allows you to capture significant ROI: 

 

Mengali Accountancy- Take Technology to the Next Level

Mengali Accountancy initially implemented DocuWare to streamline work processes and become a paperless office. Fast forward a few years and this progressive company took technology to the next level - their customers.

 
Become A Paperless Company In Less Than 90 Days - Download Now
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