Officeless Blog Post-881443-edited.jpg

AIIM Goes Officeless and Pivots Toward a Mobile Workforce

By John Mancini • 29 Jun 2017

In the next year, AIIM likely won’t have any permanent offices.

Now, before the chattering class in the Twitterverse starts erupting with tweets...

Read More
GettyImages-496767256-635886-edited.jpg

A Change Management Plan: Usually Easier Said than Done

By John Mancini • 22 Jun 2017

In To Change Your Strategy, First Change How You Think Mark Bonchek and Barry Libert describe the core elements of an effective change management...

Read More

Customer Spotlight: Moritz Car Dealership Drives Higher Profits

By Joan Honig • 20 Jun 2017

Car dealerships spend a lot of time and money managing and filing all the documentation needed to sell, warranty and service vehicles. DocuWare...

Read More
GettyImages-153494898-241893-edited.jpg

Which is Tougher? A Harvard “A” or a Process Improvement “A”?

By John Mancini • 15 Jun 2017

According to the New York Times, “At Harvard a few years ago, a professor complained that the most common grade was an A-. He was quickly...

Read More
Global Compliance-809837-edited.jpg

Complying with the GDPR Requires Pragmatism and a Pinch of Courage

By John Mancini • 8 Jun 2017

In The Wild Ride Starts Now – Data Governance Challenges in the New GDPR I wrote about the need to get serious about the forthcoming European...

Read More
VCI_Web_150.jpg

Customer Spotlight: Mercy Medical Laboratory Experiences Better Service and Cash Flow

By Joan Honig • 6 Jun 2017

Has your company struggled with order backlog, billing capacity and responsiveness to customer requests?  Mercy Medical Laboratory did, until they...

Read More
DocuWare Graduation-541445-edited.jpg

My Graduation Advice: A True Digital Workplace or a Computer Museum?

By John Mancini • 1 Jun 2017

Graduates of the class of 2017, as Chief Evangelist of AIIM, a major technology association, I come here today with three missions:

Read More

The Why? The How? And the What? (of Document Management)

By John Mancini • 30 May 2017

Guest post by AIIM Chief Evangelist John Mancini

I’ve been “doing Document Management” at AIIM for more than two decades.

Perhaps admitting that...

Read More

Sausage, Legislation, and Creating a Common European E-invoicing Standard

By Thomas Schneck • 18 May 2017

Otto von Bismarck once said, “Laws are like sausages: it is better not to see them being made.”

Like sausage and laws, arriving at a common...

Read More